CUSTOM PROCESS

We are committed to providing our customers with competitive solutions.

1 - Demand Analysis

The first step is to communicate with client via email, phone or social media app, and get more understanding on customer needs.


A - If the client needs us to provide the design solution, we will confirm the information with the client. For example, customize a display stand, we need to know: client’s products, its size, functions and key characteristics, the ways clients want to display their products, the materials used for the display stand, and the color requirements. The design and the color will be consistent with corporate image.


B - For those display stands with existing design solutions, after we obtain the customer's design drawings or relevant product information, we research and communicate the questionable areas before proceeding to the next step.

2 - Quotation

After the quotation form is sent to the customer, if the customer has questions about the price or quotation information, he can communicate with our salesman. Finally, after the detailed information including the unit price, quantity, materials, craftsmanship, colors, term of payment will be confirmed by client, we will provide invoice to determine the order.

3 - Order Confirmation

The first step is to communicate with client via email, phone or social media app, and get more understanding on customer needs.


A - If the client needs us to provide the design solution, we will confirm the information with the client. For example, customize a display stand, we need to know: client’s products, its size, functions and key characteristics, the ways clients want to display their products, the materials used for the display stand, and the color requirements. The design and the color will be consistent with corporate image.


B - For those display stands with existing design solutions, after we obtain the customer's design drawings or relevant product information, we research and communicate the questionable areas before proceeding to the next step.

4 - Making Drawings and Sample

Once the order is finalized, the technician will begin to produce a structural drawing of the product. This drawing is to provide technical support and guidance to the production workshop. The technician also needs to work with the production department to explain the structure and process requirements of the product. Therefore, they play a pivotal role.


For new products, prototypes should be made before mass production. By making prototypes, the process of making new products can be improved, and the main points for improving efficiency can be obtained from them, which helps reduce errors in mass production.

5 - Sample Confirmation

The sample production is based on our understanding on customer needs. And it is strictly on the agreed standard for materials requirement. Our project team always keep an eye on every production process to maintain good quality for samples and products.


The confirmation step includes the staicture of sample, the overall effect and colours, and the functional elements etc.

6 - Production Arrange for Goods

The salesman summarizes the customer's order information, and can arrange production after the order is approved. At the same time, our order followers will pay close attention to the production progress and report to clients. Each production process is carried out in strict accordance with quality standards to reduce the rate of non-conformities. The delivery standard of the product shall prevail.

7 - Goods Delivery

According to the delivery time of the order, we confirm the shipping time with client in advance, and contact the logistics company and arrange the loading on schedule. Before loading, we will double check the goods and prepare for the packing list.

8 - After-sales Service

We will prepare the customs clearance documents required by our clients in time. Reconciliation process is performed according to the invoice information determined by the order. The date of shipment and the date of arrival of the cargo at the destination will be informed to client in advance.


At the same time, each set of display cabinets are equipped with installation diagrams. If you do not understand, we will cooperate with the video description.

Home Customization Product Case About Akon Video Information Contact us

Address:No.13,Hengfeng 3 Road,Gangkou,Zhongshan,Guangdong,China. Post code:528447

E-mail:info@akon.ltd Contact person:Shuyan Ou

Tel: +86-760-86181380 Mobile & WhatAapp:+86-18022036238

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